Shipping
EXPRESS SHIPPING TAKES ONLY 5-7 DAYS!
We send orders to everywhere in the world. Enjoy free shipping! Delivery is guaranteed. In the event that your package is lost or seized we will reship once at our expense. We will mark the goods as a gift.

Order Confirmation and Tracking:
Once you place an order, we will confirm the order with you.  A track nubmer will be given to you as soon as we have it. You then can track the order delivery at http://www.11183.com.cn/english.html

Orders May Be Delayed for the Following Reasons:
- "Bill To" and "Ship to" addresses are not the same.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires special customization.
- An order is shipped to a special location such as Alaska, Hawaii, or APO/FPO.

Return / Exchange
Your satisfaction is what we strive for. We accept returns for exchange or refund for the following reasons:
1. Shipping errors
2. Damaged goods
3. Dissatisfaction

Do not return to sender. You must contact us before retun. We will guide you how ans where to return / exchage.

Please contact us at clshoesus@gmail.com for help.